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Ear issues were found
Sometimes, while bathing, clipping or grooming, the groomer will find an issue brewing in the pet’s ears. This could be in the form of irritation, swelling, or actual gunk being flushed out of the ear canal. Whenever we notice things that are not of the norm, we let the owners know so that they can be aware and take action. When we do find issues within the pet’s ears we clean them to the best of our ability. We do advise that the owner wait 1 week before seeing the veterinarian. This is so that whatever the groomer cleaned out has a chance to come back for the veterinarian to see. Otherwise the vet will be looking at clean ears and not seeing an issue. Please see http://pets.webmd.com/dogs/dog-ear-infections for more information.